Shipping policy
Shipping Policy
Viral Vault
Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays). You'll receive a confirmation email with tracking details once your order has shipped.
Shipping Rates & Delivery Times
| Destination | Shipping Method | Estimated Delivery | Cost |
|---|---|---|---|
| UK | Standard | 3–5 business days | £X.XX / Free over £XX |
| UK | Express | 1–2 business days | £X.XX |
| Europe | Standard | 5–10 business days | £X.XX |
| USA & Canada | Standard | 7–14 business days | £X.XX |
| Rest of World | Standard | 10–21 business days | £X.XX |
Delivery times are estimates and not guaranteed. Delays may occur due to customs, holidays, or carrier issues.
Order Tracking
Once your order ships, you'll receive an email with a order confirmation and estimated shipping arrival.
Customs & Import Duties
For international orders, you may be subject to import duties and taxes, which are levied once the package reaches your country. Viral Vault is not responsible for these charges. Please check with your local customs office for more information.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us at ViralVaulty2026@gmail.com within 7 days of the expected delivery date. We'll work with the carrier to resolve the issue.
Questions?
Contact us at ViralVaulty2026@gmail.com and we'll respond within 24 hours.